Operating hours are Monday - Friday 9:00am - 6:00 pm pst
We are closed Saturday and Sundays for some R&R as well as the simple fact most postal services are limited on the weekends as well! Orders are typically processed in 1-2 business days. So if you order on a Friday please do not ask us Sunday night why your item has not shipped yet! Monday would be the next business day. We experienced this a lot on ebay and kind of thought it would be a given, but business and shipping days were not considered in more cases than you think! Haha!
All orders are processed in the order received upon our return on Mondays. We are closed for postal holidays and typical U.S. Holidays. If we are going to be on any extended vacation we will be sure to note the time absent. Feel free to order and we will process orders as quickly as possibly upon our return.
Please keep in mind due to the nature of our products our workload can vary day to day. Please be patient with us in prepping orders. We offer many custom items as well so there is some handling time to be expected. We have a great track record of quick service and have no intention on changing that.
We urge you to be confident in your purchase. We maintained an awesome track record with ebay and nothing has changed, but our independence!